A&F is a prime exemplar of a retailer re-organizing its offline real estate to create the optimal omni-channel mix to support its Gen X/Gen Y customers.
'Loving the store' puts digital transformation at Target aiming for a CyberMonday bullseye this year
Target gets the message about the important new role of the physical store in digital retail. Now it's time to really scale up...
It's not exactly a page-turner yet, but the beleagured bookseller plans to reduce the size of its stores and stock it up with less non-book items.
Integration of offline and online is imperative for a successful omni-channel retail strategy. Nordstrom reckons it has had a headstart that's paying off.
JC Penney needs to build an omni-channel future. That's the priority. So why has it decided to lose the standalone role of EVP of Omni-channel?
Multi-channel, multi-brand customers spend up to ten times more than single channel, single brand ones, so understanding how to influence them is crucial at The GAP.
Salesforce formally broke through its $10 billion revenue goal yesterday with financial services, healthcare and the EMEA region standing out as highlights.
Macy's CEO boasts of its combination of bricks-and-mortar and digital, a fine sentiment but not necessarily in evidence everywhere.
Deliveroo is expanding its tech headcount as third party delivery services become ever more important to the fast food industry.
Royal Bank of Scotland has had a turbulent decade, but last week's first profit in that time marks a psychological turning point towards proactive digital investment.
Programmatic ad tech and podcasts - the latest in Pandora's 'jam tomorrow' survival strategies.
Lloyds Banking Group has repaid its taxpayer bailout and is now focused on building on its digital banking successes to date. Phase 3 comes with a hefty price tag though.
Home Depot may not be entirely 'Amazon-proof', but it's building on its specialist retailer base to put down some strong long-term digital plans.