As a year in which traditional work practices have been forced to adapt draws to a close, Zendesk's Andrew Lawson ponders three trends for the next twelve months
Facebook under fire for illegal monopolistic practice, but what chance genuine action by regulators?
The FTC vs Facebook - place your bets!
Salesforce President Gavin Patterson on what he's done in 2020 - and some thoughts on what's to come in 2021 and beyond.
Google is an ad engine, not a search engine, says Yext's Howard Lerman. That's bad for business and needs to change.
The National Institute for Health Research is responsible for groundbreaking medical research in the UK. It’s use of Google helped it adapt swiftly to the challenges of COVID-19.
DocuSign sees opportunity down the line for its Agreement Cloud suite, but customers accelerate e-signature as distributed teams become the norm.
Not the Dreamforce he wanted, but the Dreamforce we all got - Marc Benioff hosts a virtual version of Salesforce's biggest customer event of the year.
Box Q3 numbers announced last night were solid but CEO Aaron Levie wanted to focus on the implications of Salesforce buying Slack
Salesforce CEO Marc Benioff on "a marriage made in heaven" that comes with a hefty price tag.
The game's afoot - and it's a $27.7 billion one as Salesforce takes over Slack and ups the stakes against Microsoft and Teams.
Zoom continues to grow even as its Q3 earnings show some leveling off - but enterprise progress seems solid
Enterprise hits and misses - Microsoft 365 raises a work surveillance debate, and no one can accuse Salesforce of Slacking off
This week - Microsoft 365 provokes a work surveillance debate when new functionality details hit social media. Rumors have Salesforce taking a hard look at Slack - but why? Retailers hit the holiday home stretch, and I'm not the only who blows a gasket in the whiffs section.
Video can be an enabling tool for the sales function if used correctly.