Two medtech companies - IDEXX and Aurelia Gloves Canada - needed to adopt a single view of the customer in order to effectively respond to the COVID-19 crisis.
2020 has seen an explosion in rates of online grocery shopping, but is it sustainable into 2021 once vaccines make a return to the store aisles safer? Kroger is preparing for various outcomes.
The National Institute for Health Research is responsible for groundbreaking medical research in the UK. It’s use of Google helped it adapt swiftly to the challenges of COVID-19.
DocuSign sees opportunity down the line for its Agreement Cloud suite, but customers accelerate e-signature as distributed teams become the norm.
Proactive, planned management through AI is helping to identify and predict the severity of a number of diseases, including COVID-19.
Dominic Campbell offers some serious food for thought on how public service organisations can consolidate on the gains made during the COVID-19 pandemic.
Nordstrom's benefitted from the COVID crisis in terms of morphing into a digital-dominated retail business - for now at any rate.
Chancellor of the Exchequer Rishi Sunak warns that the economic consequences of the COVID-19 pandemic have just begun, but did make room for a number of digital and tech announcements.
US retailer Best Buy has been able to take advantage of demand for its products during the COVID-19 pandemic, as its digital strategy accelerates.
Role reversal - how HMRC's IT team delivered the systems to allow the UK taxman to hand out money during COVID
The UK's tax authority flipped its mission on its head and handed out money to people during the COVID crisis, but that needed a major collaborative effort to get the underlying IT systems in place.
Athletic footwear giant Foot Locker is one of the retailers that has managed to balance its losses from store closures with digital gains.
The virus that stole Christmas? Omni-channel retail faces its toughest stress test as Black Friday kicks off the COVID Holidays season
Black Friday looms and with it comes the biggest test for retail in an already overwhelmingly turbulent year. Are major omni-channel retailers ready to cope with the COVID Holidays?