DreamTX - How two medtech companies swiftly responded to COVID-19 with Salesforce
Two medtech companies - IDEXX and Aurelia Gloves Canada - needed to adopt a single view of the customer in order to effectively respond to the COVID-19 crisis.
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Omni-channel retail in a Vaccine Economy - Kroger prepares for a pragmatic 2021 response
2020 has seen an explosion in rates of online grocery shopping, but is it sustainable into 2021 once vaccines make a return to the store aisles safer? Kroger is preparing for various outcomes.
National Institute for Health Research rapidly responds to COVID-19 with Google Workspace
The National Institute for Health Research is responsible for groundbreaking medical research in the UK. It’s use of Google helped it adapt swiftly to the challenges of COVID-19.
DocuSign Q3 revenues up 53% as e-signature takes hold during COVID-19
DocuSign sees opportunity down the line for its Agreement Cloud suite, but customers accelerate e-signature as distributed teams become the norm.
How University College Dublin uses SAS Viya and AI to drive better COVID manageability
Proactive, planned management through AI is helping to identify and predict the severity of a number of diseases, including COVID-19.
Data protection - the COVID-19 dimension
The Westminster eForum on data protection debates a key issue in 202 - how a successful fight against the coronavirus is rooted in trust in data.
FutureGov CEO - thinking radically to transition to 21st Century public services
Dominic Campbell offers some serious food for thought on how public service organisations can consolidate on the gains made during the COVID-19 pandemic.
Nordstrom heads into the Holidays as a born-again "digital majority" retailer...but will it last?
Nordstrom's benefitted from the COVID crisis in terms of morphing into a digital-dominated retail business - for now at any rate.
UK Spending Review 2020 - A round-up of the key tech and digital announcements
Chancellor of the Exchequer Rishi Sunak warns that the economic consequences of the COVID-19 pandemic have just begun, but did make room for a number of digital and tech announcements.
Best Buy’s digital and workforce investments pay off as profits soar during COVID-19
US retailer Best Buy has been able to take advantage of demand for its products during the COVID-19 pandemic, as its digital strategy accelerates.
Wellcome has a new trust in technology
Head of Technology at influential health funding body Wellcome Trust describes common platforms and leadership styles have seen a new digital approach thrive
Role reversal - how HMRC's IT team delivered the systems to allow the UK taxman to hand out money during COVID
The UK's tax authority flipped its mission on its head and handed out money to people during the COVID crisis, but that needed a major collaborative effort to get the underlying IT systems in place.
Foot Locker weathers COVID-19 storm as digital business leads the way
Athletic footwear giant Foot Locker is one of the retailers that has managed to balance its losses from store closures with digital gains.
The virus that stole Christmas? Omni-channel retail faces its toughest stress test as Black Friday kicks off the COVID Holidays season
Black Friday looms and with it comes the biggest test for retail in an already overwhelmingly turbulent year. Are major omni-channel retailers ready to cope with the COVID Holidays?
