Two medtech companies - IDEXX and Aurelia Gloves Canada - needed to adopt a single view of the customer in order to effectively respond to the COVID-19 crisis.
Ellison pledges data center build out after a Q2 when demand outstripped supply for Oracle Cloud Infrastructure
Oracle turns in a steady Q2 as Larry Ellison flags up ERP successes and OCI demand outpacing capacity.
Businesses need to tap into data more effectively to build resilience, says Tableau's Tony Hammond.
Salesforce President Gavin Patterson on what he's done in 2020 - and some thoughts on what's to come in 2021 and beyond.
Google is an ad engine, not a search engine, says Yext's Howard Lerman. That's bad for business and needs to change.
Not the Dreamforce he wanted, but the Dreamforce we all got - Marc Benioff hosts a virtual version of Salesforce's biggest customer event of the year.
As it motors into its second century in business, Bentley is transforming into an exemplar of sustainability in action as it ups its digital capabilities.
Rethinking what work means in 2021 with business as a platform for change, according to Salesforce's Steve Corfield.
Salesforce CEO Marc Benioff on "a marriage made in heaven" that comes with a hefty price tag.
An analysis of how Salesforce's acqiusition of Slack changes the way in which we can look at Frictionless Enterprise.
The game's afoot - and it's a $27.7 billion one as Salesforce takes over Slack and ups the stakes against Microsoft and Teams.
Flying blind isn't an option for companies, writes Joe Thomas of FinancialForce - instead, use data analysis to reallocate resources and navigate turbulence
Customer engagement as the new currency for customer relevance - Gap's latest omni-turnaround plan relies on better understanding us all
2020 was the year that Gap turned in its worst quarterly results in over half a century. But attention is now looking head to 2023 and the latest omni-channel turnaround plan for the retailer. This time they're paying more attention to who their customers are - or should be.