Two medtech companies - IDEXX and Aurelia Gloves Canada - needed to adopt a single view of the customer in order to effectively respond to the COVID-19 crisis.
Fall event highlight - field lessons on extracting value from data, from Constellation's Supernova Award finalists
Virtual events tend to rush by in a nondescript blur, but there were highlights along the way. A panel from the Constellation Connected Enterprise event surfaced field lessons, bringing the problem of moving from data silos to (better) decisions into focus.
The National Institute for Health Research is responsible for groundbreaking medical research in the UK. It’s use of Google helped it adapt swiftly to the challenges of COVID-19.
NHS Trust says use of the Allocate app was key to delivering patient service during the novel coronavirus crisis
Proactive, planned management through AI is helping to identify and predict the severity of a number of diseases, including COVID-19.
McLaren Racing’s digital architect Ed Green says Splunk has helped the company to analyse data faster so it can spot anomalies and make adjustments to improve performance
Norsk Kylling wants to place control, quality and efficiency at the centre of their operations by moving to Infor CloudSuite.
When you serve essential businesses, you can't afford pandemic downtime. Safety Management Group faced this exact situation - and put their Acumatica cloud ERP platform to the test. Recently, their CFO told me the full story.
Fastener distributor Endries International has had a long partnership with Infor, but needs a new WMS to help it scale.
Hand sanitizer production? Salon support? No problem. How John Paul Mitchell Systems turned setbacks into a new way of working
The pandemic sent many beauty suppliers reeling. Not John Paul Mitchell Systems. They found a way to move into hand sanitizer production for essential workers. They also created their own salon stimulus program. On the back end, Workfront made an impact on remote work. Here's why.
Putting digital transformation to the pandemic test - how Casey's convenience stores delivered for its customers
Readers know I'm not infatuated with the lofty phrases of "customer experience." But making a difference for customers in a world turned upside down - I'm up for that story anytime. Casey's convenience stores faced the pandemic economy head on, with the help of partners like SAP CX.
The reformed working-age benefits system, Universal Credit, has been being rolled out for a number of years - but faced an unprecedented test when COVID-19 hit.
NatWest’s head of Unix engineering says agile principles and employee-led networks can help boost employee experiences.